Terms and Conditions

Athleat 't's and 'c's...

The purchase of products from the web site is governed by these terms and conditions. Please read them before using the site - they are important to both you and us. We hope they are simple to understand. By accessing the site, you agree to be bound by these terms and conditions.

1. While anyone in the world may visit this site, we can only deliver to mainland U.K. addresses and accept payment from credit and debit cards useable in the U.K .

2. Access to the site may be suspended, restricted or terminated at any time.

3. We accept no responsibility for the web sites or any other information, practices or products of other parties linked to this web site.

4. The products supplied from this web site are supplied by A.B.R. Quality Foods registered in Scotland VAT 751610553. The registered address is 76a Drymen Road, Glasgow, G61 3RH. All goods are manufactured on a licensed premises and conforms to all applicable rules and regulations regarding meat and poultry supply.

5. Orders are not accepted from persons under the age of 18 years old. By placing an order you make a representation that you are over such an age. Where you place an order and are under that age you are in breach of contract and may otherwise breach the law. The holder of the credit card or debit card which you use will be fully liable for all sums as charged.

6. Please note that the prices we charge might well differ slightly from those quoted on the web pages, as it is impossible to guarantee the exact weight of meat when cut. We will of course endeavor to be as accurate as is possible.

7. Authority for payment must be given at time of order.

8. We will do our best to fulfill all orders but in exceptional cases, such as where supplies are unobtainable or where there have been errors in prices, we may have to decline an order, in which case we will advise you as soon as possible and seek your instructions.

9. In the event that you are not available/not in at the allotted delivery address on the day specified by the website at the time of order, our courier will endevour to find a suitable safe place or leave the parcel with a neighbour. If you have specified the consignment to be placed in a safe place or secure location at the property, Athleat LLP shall not be liable for any loss, theft or damage to said consignment. If no 'safe place' is possible at the time of ordering, the courier will return the consignment to the local depot, where it is your responsibility to collect it from. Our courier will, of course, do their best to get the consignment to you at all times, but we cannot guarantee this.

10. athleat.co.uk may collect and process information about you to better understand your needs and to keep you up to date with developments at Athleat.

11. All rights including without limitation copyright, design and trademark rights in this website are owned by Athleat LLP.

12. We reserve the right to change, modify, substitute or remove without notice any information on this site from time to time. Prices, goods and availability of goods are subject to change at any time, especially considering the perishable nature of all of our products. In regard to any products we cannot guarantee the provenance of any, we will do our very best to adhere to what we advertise, but we will always source the next best thing if none of the products are available.

13. To the extent permitted by the law, athleat.co.uk shall not be liable for direct, indirect or consequential loss or damage arising from our services or any products sold from or referred to on this site. Neither you nor us will be liable for any delay or failure to perform our respective obligations under this contract due to any cause beyond our reasonable control including without limitation any act of God, failure, flooding, fire, strike, lock out, trade dispute, traffic accident, traffic congestion, any act or omission of any government or regulatory authority.

14. This does not affect your statutory rights as a consumer.

15. These terms and conditions and all disclaimers and other material on our website shall be governed by and construed in accordance with Scottish law and any disputes shall be referred to the exclusive jurisdiction of the Scottish courts to which both parties submit.

16. We reserve the right to refuse any order and offer a full refund in return.

17. Any of Athleat's Monthly Boxes with a discount code given to you by a professional sports team or other source, are strictly only available to new customers only (and not current customers), and on one occasion only, and any subsequent attempts to get the offer will be refused. The discount code for the monthly box applies to all monthly boxes and a minimum of three box payments will be taken automatically before any cancellation is allowed, and this must be given in writing. To avoid any confusion you must take one discounted box AND two full price monthly boxes to qualify for the discounted first box. Current customers attempting to upgrade their Monthly Boxes can use the offer code by prior consent from the Athleat Team. Customers paying full price for their Monthly boxes can cancel at any time by writing to our registered address below. If there are extenuating circumstances from the customer on the above terms and conditions regarding the discounted Monthly Box payments, Athleat may decide to refund some of the full priced box, reviewed on a case by case basis. If a customer wishes to put a monthly box on hold, then notice must be given of at least 5 days, otherwise we will be unable to place the order on hold and the consignment will be sent and full payment will be taken.

18. Athleat LLP will require any customer wanting to cancel any orders of the No Hassle Monthly Boxes by writing only. Letters should be addressed to our registered address at Cancellations, Athleat LLP, 8 Milngavie Road, Glasgow G61 2HX.

19. Some products from time to time may become unavailable, if this happens we will either omit the item to be sent at another time, offer a refund on those products, give the customer the option for it to be sent on the next order, or we will find a suitable replacement product. Customers will be notified of this in good time. Some offers on singular products and some discounted selection boxes may be limited, and not valid in conjunction with other offers, to avoid discount stacking. Customers attempting this will have their order refused and full payment will be refunded.

20. Christmas product payment will be taken in full at the time of order, and the delivery will take place prior to Christmas. If severe weather causes problems to our delivery network we will give as much notice as is humanly possible with regard to the delayed delivery. If the delivery cannot take place for whatever reason we will fully refund the order and give notice to the customer. If the produce has already been dispatched and the customer is not able to take delivery we take no responsibility for this and no refund will be given. All orders are subject to our usual terms and conditions of carriage. The sizes of the products on this site are approximate, and due to variants in the products we cannot guarantee that any of the products will be as described, we will however do our very best to get you the best possible product and in within the advertised sizes.

21.The Box Holiday Scheme allows you to put your Monthly Box on hold a Month twice in any calendar year. Subsequent Monthly orders that you want to postpone are subject to an administration fee of £5 for the next postponement and then £10 for each subsequent postponement after that. This will be added to your Monthly payment automatically. Changes to Monthly Box contents are also allowed twice in any calendar year, and the same administration fees will occur for any subsequent changes as above.

22. All weights are approximate and can vary. Our tolerance levels are between 5-10% of actual weigh as opposed to listed weight.

Privacy Statement

1. We are committed to preserving your privacy. We will only use the information we collect about you lawfully, in accordance with the Data protection Act of 1998.

2. We collect information about you in order to process your orders and to provide you with the best possible service.

3. The type of information we will hold about you includes the following:-

your name
address
telephone and fax numbers
e mail address
past transactions with us

4. We will never pass any details we hold about you to anyone else for any reason whatsoever

5. You may ask us to check your details for accuracy at any time, or ask us to delete your details from our records.

6. We may from time to time e mail you with information relating to our business and your connection to it – if you do not wish to receive such e mails, then tell us and we shall remove you from that list.

7. If you have any questions or comments about this privacy issue, please contact us by whatever appropriate means to discuss them with us.

Proper Law

1 DEFINITIONS

1.1 "Buyer" means the individual or organisation who buys or agrees to buy the Goods and/or Services from the Supplier;

1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;

1.3 "Contract" means the contract between the Supplier and the Buyer for the sale and purchase of Goods and/or Services incorporating these Terms and Conditions;

1.4 "Goods" means the articles that the Buyer agrees to buy from the Supplier;

1.5 "Services" means the services that the Buyer agrees to buy from the Supplier;

1.6 "Supplier" means Athleat LLP that owns and operates athleat.co.uk;

1.7 "Terms and Conditions" means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Supplier;

1.8 "Website" means athleat.co.uk

2 CONDITIONS

2.1 Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.

2.2 These Terms and Conditions shall apply to all contracts for the sale of Goods and/or Services by the Supplier to the Buyer and shall prevail over any other documentation or communication from the Buyer.

2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.

2.4 Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Supplier.

2.5 Any special conditions applying to the provision of the Services are set out in the Schedule to this agreement.

2.6 Any complaints should be addressed to the Supplier's address stated in clause 1.6.

3 ORDERING

3.1 All orders for Goods and/or Services shall be deemed to be an offer by the Buyer to purchase Goods and/or Services pursuant to these Terms and Conditions and are subject to acceptance by the Supplier. The Supplier may choose not to accept an order for any reason.

3.2 Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 28 days.

3.3 Promotional and discount codes are to be used only once where applicable and may not be combined with any other offers. Should an offer code be used more than once, or is deemed by the Supplier to abuse the fair usage policy then the Supplier can withdraw, withhold or cancel the promotional code at any time.

4 PRICE AND PAYMENT

4.1 The price of the Goods and/or Services shall be that stipulated on the Website. The price is inclusive of VAT.

4.2 The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.

4.3 After the order is received the Supplier shall confirm by email the details, description and price for the Goods and/or Services together with information on the right to cancel if the Buyer is a Consumer.

4.4 Payment of the price plus VAT and delivery charges, if applicable, must be made at the point of ordering.

4.5 In terms of products ordered in advance (Christmas offer) payment of the price plus VAT and delivery charges, if applicable, must be made at the point of ordering although orders will not be shipped out until the agreed specified date

4.6 Where applicable, if any payment is not paid on time or any payment is rejected or refused, the amount owing will be treated as overdue and the Supplier will be entitled immediately to cease or suspend the provision of any Service or further deliveries of Goods until payment has been received.

5 PERFORMANCE OF SERVICES

5.1 The Supplier shall perform the Services with reasonable skill and care. However, where applicable, the Supplier does not guarantee that the Services will be uninterrupted, or error-free or that any data generated, stored, transmitted or used via or in connection with the Services will be complete, accurate, up to date, received or delivered correctly or at all. The Supplier may have to suspend the Services for repair, maintenance or improvement. If so, the Supplier will restore them as quickly as is reasonably possible.

6 RIGHTS OF SUPPLIER

6.1 The Supplier reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time. The Supplier shall make every effort to ensure prices are correct at the point at which the Buyer places an order.

6.2 The Supplier reserves the right to withdraw any Goods and/or Services from the Website at any time.

6.3 The Supplier reserves the right to withdraw or suspend any promotion or offer code at any time.

6.4 The Supplier shall not be liable to anyone for withdrawing any Goods and/or Services from the Website or for refusing to process an order.

7 DELIVERY

7.1 Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree to a new delivery date or receive a full refund.

7.2 The Supplier shall use its reasonable endeavours to meet any date agreed for delivery. In any event, time of delivery shall not be of the essence and the Supplier shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

7.3 48 hour delivery is subject to availibility of available delivery slots and postcode restrictions.

7.4 Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

7.5 Risk in the Goods shall pass to the Buyer upon delivery of the Goods, or where the Buyer fails to take delivery at the agreed time, at the time delivery was attempted.

7.6 Title in the Goods shall not pass to the Buyer until payment of the price has been made in full.

7.7 If the customer refuses a delivery for whatever reason, the parcel is automatically returned to the Supplier and a return delivery charge is applied to the Buyer.

7.8 Our couriers UKMAIL have permission to leave a package in a place they deem safe if the package cannot be signed for. This is however down to individual driver discretion and cannot be guaranteed.

8 CANCELLATION AND RETURN

8.1 The Buyer may cancel any order for Goods for any reason up to the point of dispatch and any payments made by the Buyer shall be refunded in full within 28 days. The Buyer may cancel any Contract for Services at any time before seven working days has passed from the day after the Contract was made and any payments made by the Buyer shall be refunded in full within 28 days. If, however, the Supplier starts to perform its side of the Contract with the agreement of the Buyer before the Buyer exercises this right to cancel, the right to cancel is lost.

8.2 Where a claim of defect or damage is made, the Goods may have to be returned by the Buyer to the Supplier within the best before date or use by date on the product. The Buyer shall be entitled to a replacement or a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective and/or need to be returned.

8.3 Goods to be returned must clearly show the order number obtained from the Supplier on the package.

9 LIMITATION OF LIABILITY

9.1 Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Supplier the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and/or Services and the Supplier shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.

9.2 Nothing in these Terms and Conditions shall exclude or limit the liability of the Supplier for death or personal injury resulting from the negligence of the Supplier or that of the Supplier’s agents or employees.

10 WAIVER

10.1 No waiver by the Supplier (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.

11 FORCE MAJEURE

11.1 The Supplier shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Supplier shall be entitled to a reasonable extension of its obligations.

12 SEVERANCE

12.1 If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

13 CHANGES TO TERMS AND CONDITIONS

13.1 The Supplier shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

14 GOVERNING LAW AND JURISDICTION

14.1 These Terms and Conditions shall be governed by and construed in accordance with the law of England and Wales, and the parties hereby submit to the exclusive jurisdiction of the English courts.

15 DISCOUNT VOUCHER CODES

15.1 We operate a range of different Discount Voucher Codes, the majority of which have have their own terms associated to them. These terms will be explained at the time the code is issued (if the code is issues electronically or physically, i.e. posted/delivered, then the terms will be explained in writing). If your code does not work please contact customer services immediately and they will explain the terms associated to your code, which will probably explain why it is not working.